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Scammers hack email accounts so they can send phony messages from a trusted email address in hopes of getting the recipients to act. The goal could be to get these email contacts to send money, turn over personal information, or click a link that installs malware, spyware, or a virus on a device.
An email hack could also put your colleagues, friends, and family members in your email contacts list at risk for getting scammed too. Learn how email accounts can get compromised and what to do if your email is hacked.
For example, car manufacturer General Motors was hit by a data breach in April 2022. According to Security Magazine, hackers got ahold of GM customer names, email addresses, physical addresses, GM account information, and more.
So, what happens if a hacker gets your email address? If a cybercriminal were to gain access to your email address without also getting a hold of your email account password, it's unlikely they could do much damage. But if they also get your password, they can cause you plenty of pain.
It's also possible hackers could use your email account to gain access to your bank account or credit card information, draining funds from an account, or racking up charges. They might even use your email and password to sign up for online sites and services, sticking you with monthly fees in the process.
The first step: Take back control of your hacked email account. If the hacker has locked you out, you may have to contact your email service provider for help. You will probably have to provide an array of information to prove your identity and regain control of your email.
They will tell you that your computer has been sending error messages or that it has a virus. They may mention problems with your internet connection or your phone line and say this has affected your computer's recent performance. They may claim that your broadband connection has been hacked.
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I am using one existing credit card which I can freeze and unfreeze securely on an app. It also sends an instant SMS for every transaction, so I am now only checking the card, when it is unlocked, from a few times an hour to a few times a day. I am monitoring my Telstra account very regularly.
My discussions with Telstra also answered more of my questions. I have a very strong bias towards a secret pin, not known to the telco or anyone but us. So I'll be using the app. But Telstra tells me it is also introducing an account lock. This was a ripper with one of my credit cards, I could instantly freeze it on their app. Instantly freezing my Telstra account would have helped me enormously.
"If you think the hackers have access to copies or physical identification documents such as passport, driver's licence, and Medicare card you should look to cancel and renew these documents. It is very hard to cancel driver's Licence but canceling and reissuing my passport and Medicare card was very easy.
"Place a ban on your credit report with all credit agencies so hackers cannot apply for new credit cards in your name. Equifax was the best, who also reported to other credit agencies and I also signed up to their ID Basic plan of $4.95 per month to alert me of anyone who attempts to use my details to apply for any sort of credit in Australia and elsewhere."
The fact that you could see their messages to Telstra when you got back into your app means they had your username and password before they messaged Telstra. How did that happen? Had you already been hacked by malware on a device or was a site that you use the same username and password on compromised and your account info also because you used the same password? Also, the Telstra site has had 2FA for quite some time. If you had enabled it, none could have done anything without you being notified first.
Telstra can do better, however facial recognition is not the answer, Apple quietly drop facial recognition when hacker proved Apple wrong in it been secure in less than 12hrs. 2FA is the way to go without using SMS as the sender, as SMS is easily hackable as well.
Great info from Paul. Credit cards are the biggest issue with all of this, so do not give any credit card info via the internet. There will always be a new and novel way hackers will find the info they are after.
I have on occasions turned away from the screen for 2 seconds to grab some paperwork. Then turned back to to see that the screen had changed slightly but still look very much the same afterwards. So the link I was using had changed by itself. Do not know what that trick is called that the hackers use ??
Omfg I had exactly this happen to me on 27/06/22 that went on for a couple days. The scammers went thru everything, it started by them disconnecting my mobile phones & called Telstra & made out they were my husband as they sourced his name from My Telstra app & got 2 new mobiles activated. My husband has never been a contact on my account but Telstra changed it anyway. From there the hackers went into everything & reset all my passwords with a one time activation code that gets text to my mobile number & they easily changed my passwords. They took over my phones, email, Facebook, PayPal all in a matter of a mornings work!!
I live 180km from the closest bank or Telstra store, so I had to do all this over the phone, with lots of panic & stress. I had no idea how far these people were going to go & if they were going to be able to hack others in my contacts. I was told to freeze all my bank accounts & super, as well as my husbands.
Has it crossed your mind that the 'crooks' are actually working in Telstra. I have had several staff ask for more and more ID. They also refuse to send a verification code instead. As a result of refusing to provide any more ID, I was cyber punished with hacks to my computer for near to a month.
(1) Never, ever, ever use your ISP's free email service. And never, ever keep emails stored online. You either get another email address (gmail, fastmail, protonmail) or download your emails to an old-style Email Client on your PC (Thunderbird, Outlook). If all your emails are online, it's a very tasty honeypot for ISP scammers, who not only get your ISP and Telstra accounts, but every other account in your life (bank, brokers, etc). Do you really trust Telstra to manage your emails?
(2) Try to never ever use mobile banking apps, because your Android or iPhone are full of high risk entry points for hackers. They don't have firewalls, so everyone on your wifi network can access your phone. Every "fun" app you download has potential to monitor all your keystrokes, stealing your passwords. Mobile devices are the main culprit of breaches.
(3) At home, dump your Microsoft Windows PC in the bin, and get a Linux PC/Laptop instead. You can ask a tech shop to install Linux OVER your existing Windows computer. Many people suffer from Windows Viruses, Malware and Spyware. There are so many points of entry for hackers, you would be lucky not to have been hacked in some way. And Macafee and Norton are no use either. Linux has a much more secure design and is almost impervious to Viruses.
The rule of thumb for getting free Wi-Fi on a cruise is the opposite of getting Wi-Fi free when you stay in a hotel. On land, low to mid-priced hotels often include Wi-Fi for free, while premium and luxury brands are more likely to charge for internet. At sea, mainstream cruise lines usually do not include Wi-Fi in their cruise fares, but premium and luxury lines almost always do.
Some cruise lines offer free Wi-Fi to guests sailing in their top suites. With Star and Sky Suite Class perks, suite guests onboard Royal Caribbean's Oasis and Quantum class ships get free premium Voom Wi-Fi. The free Wi-Fi perk applies to Grand Suites and above.
For example, Norwegian Cruise Line has frequent (almost perpetual) sale deals known as "Free at Sea," that allow you to pick from among a menu of perks. One of those perks is free Wi-Fi. Just beware, the line's lowest fares, designated as "Sail Away" fares are cruise-only fares and typically do not include complimentary internet regardless of the deal being offered for standard fares.
Other cruise lines occasionally offer deals that include Wi-Fi as a perk, especially during "wave season," which runs between January and March. Holland America's "Ultimate Upgrade Event" is a good example; book during the promotion and you can score free Wi-Fi.
On most cruise lines, you'll need a minimum of $100 in onboard credit per device for a week's worth of free basic Wi-Fi. On lines that offer premium plans designed for streaming, you'll need around $20 per day per device.
Cruise line loyalty programs would seem to be a good fit for free Wi-Fi for frequent cruisers, but historically, these programs have leaned more toward discounts than freebies. Only Cunard offers genuine free Wi-Fi, starting at two free hours after two voyages or 20 nights onboard. The free time online increases to four hours at the Platinum level and eight complimentary hours at the Diamond level.
Cruise line credit cards vary in their rewards programs, especially when you are looking at how to earn and redeem enough points for a free cruise. What they all have in common, however, is the ability to redeem smaller batches of points for either onboard credit or a statement credit for your onboard purchases, including Wi-Fi packages. 1e1e36bf2d