What Are the Biggest Changes in E-Commerce and Call Centers?

E-commerce and call centers seem to be evolving at lightning speed, and I’m curious about the latest shifts. AI-powered customer support, faster order processing, and even greener business practices are popping up everywhere. But what’s really making waves right now? Are there any surprising trends or game-changing innovations that people aren’t talking about enough? I’d love to hear some insights—whether it’s about customer experience, automation, or how businesses are staying ahead in this fast-moving space!